Resources & Tools Licensing Guides

Ontario Licensing 101: A Checklist for New Operators

Introduction: Why Ontario Is the Most Watched Market in North America

In just a few years, Ontario has gone from a regulatory experiment to one of the most desirable gambling markets in the Western Hemisphere. Since opening its regulated iGaming market in April 2022, Ontario has attracted global operators, tech suppliers, and local startups alike.

Unlike federal systems like the U.S., Canada allows provinces to regulate independently—and Ontario is leading the charge with a transparent, competitive, and strictly monitored model.

But for new operators, entering Ontario means meeting a dual-regulator regime, involving both the Alcohol and Gaming Commission of Ontario (AGCO) and iGaming Ontario (iGO). It’s not just about paperwork—it’s about understanding compliance culture.

Let’s break down everything you need to know to get licensed in Ontario in 2025.

Quick Overview: Two Regulators, One License Path

Ontario’s iGaming framework includes two distinct regulatory bodies:

1. AGCO (Alcohol and Gaming Commission of Ontario)

Regulates and issues registration to operators and suppliers. Responsible for technical and compliance standards.

2. iGO (iGaming Ontario)

The government-run entity that signs commercial contracts with each licensed operator. All player transactions flow through iGO systems.

You must be approved by AGCO and sign an agreement with iGO to operate legally in Ontario.

Why Ontario? The Business Case

  • 🇨🇦 Population of 15+ million, with one of the highest gaming participation rates in North America
  • 💰 $2.4 billion+ market revenue projected in 2025
  • 🔐 Strict yet modern compliance standards—high credibility with banks and investors
  • ⚖️ Allows wide product range: casino, poker, sports betting, esports, and fantasy
  • 💳 Supports regulated payment gateways and local deposit methods

Step-by-Step Checklist for Getting an Ontario License

Here’s your 2025 checklist to become a compliant iGaming operator in Ontario:

✅ Step 1: Incorporate and Structure Your Entity

  • Must be a legal entity registered in Ontario or another recognized jurisdiction
  • Must demonstrate “good character” of owners, directors, and major stakeholders
  • Create a clear organizational chart, showing control and ownership breakdown

🧠 Tip: Local incorporation is not mandatory, but having a Canadian business address and compliance rep helps with iGO engagement.

✅ Step 2: Apply for AGCO Registration

Operators must register under the Gaming Control Act, 1992 via AGCO’s iAGCO portal.

You’ll Need:

  • Corporate documents and ownership info
  • Detailed business plan
  • AML/KYC policies
  • Game fairness documentation (certified RNGs, RTP declarations)
  • Third-party testing lab reports (e.g., GLI, eCOGRA)
  • Responsible gambling policies (mandatory iCAP features, loss limits, etc.)
  • IT system details (hosting, cybersecurity, backup, geo-location tech)

📌 Application fee: $100,000 CAD (as of 2025, subject to change)
📆 Time to approval: 8–14 weeks if complete and clean

✅ Step 3: Sign the Operating Agreement with iGO

Once AGCO registration is secured, you’ll be invited to sign a commercial contract with iGaming Ontario. This agreement defines:

  • Revenue share model
  • Player flow through iGO systems
  • Reporting obligations (real-time and periodic)
  • Data retention and hosting policies (must be in Canada or under access controls)

💡 iGO acts as the “conducting entity”—legally, the players are customers of iGO, not your private company.

✅ Step 4: Integrate with iGO’s Centralized Systems

Before launch, operators must connect to:

  • iGO’s reporting system (for GGR, player data, AML alerts)
  • Geo-location and player identification APIs
  • Deposit and withdrawal pipelines (including Know Your Player tracking)

🧠 All Ontario-licensed operators must offer deposit limits, time outs, self-exclusion (via the centralized MyPlayBreak program), and RG messaging.

✅ Step 5: Perform Final System Integrity and Compliance Testing

Your platform and games must pass technical certification by an AGCO-recognized lab. These include:

  • Game fairness tests (RNG, RTP)
  • Firewall, data encryption, and DDoS protection audits
  • Geo-fencing validation
  • Real-time monitoring and alert systems for suspicious activity

🧪 Only approved suppliers and games can be used. You may license third-party games via registered suppliers.

✅ Step 6: Launch and Begin Reporting

After all integrations and final approvals, you’re cleared to launch.

Your post-launch obligations include:

RequirementFrequency
Financial and game-level reportsWeekly
Player protection metrics (RG, self-exclusion)Monthly
AML and suspicious transactionsImmediate
Revenue share payments to iGOMonthly

You’ll be assigned an iGO Account Manager who monitors operations and assists with compliance.

Special Considerations for 2025

🪙 Crypto? ❌

Ontario prohibits cryptocurrency for player transactions. Only fiat currency via regulated payment providers is allowed.

🎮 Esports & Skill Games? ✅

If designed appropriately, esports betting and P2P skill-based gaming are permitted—but require specialized disclosure and approval.

💼 Affiliate Marketing? ✅ With Rules

You may work with affiliates, but:

  • They must not target prohibited jurisdictions
  • Must avoid bonuses that violate AGCO marketing guidelines
  • Must follow clear rules for disclosures and responsible gambling messages

Ontario Licensing Timeline: What to Expect

MilestoneEstimated Duration
Incorporation & Document Prep2–3 weeks
AGCO Registration Review2–3 months
iGO Agreement & Integration1–2 months
Technical Testing & Final OK1 month

⏱️ Total Time: 3.5 to 6 months

Delays often happen due to incomplete applications or vague AML/KYC policies—so have a dedicated team or consultant.

Ontario vs Other Regulated Markets

FeatureOntarioMalta (MGA)UKGC
Player Base🇨🇦 Canada only🇪🇺 EU-friendly🇬🇧 UK only
Revenue Share w/ Govt✅ Yes (iGO)❌ No❌ No
Crypto Allowed❌ No⚠️ Limited❌ No
Time to Market⏱️ 4–6 months5–7 months4–8 months
Transparency & Oversight✅ High✅ High✅ Very High

Ontario offers unique access to the North American market without the complexity of U.S. state-by-state licensing.

Common Mistakes to Avoid

❌ Underestimating iGO’s technical integration requirements
❌ Using unregistered game suppliers
❌ Offering unauthorized bonus types (e.g., non-transparent wagering)
❌ Missing compliance deadlines (iGO is not forgiving)
❌ Affiliate campaigns targeting out-of-province traffic

Final Thoughts: Ontario Is Tough, But Worth It

Ontario may not be as “fast and easy” as Curaçao or as crypto-liberal as Costa Rica—but it offers something invaluable:

🔒 Legitimacy, regulatory alignment, and public trust.

Whether you’re a sportsbook giant or a niche casino startup, having an Ontario license opens doors in North America—and signals to regulators, banks, and investors that you’re playing by the rules.

So prepare your documents, map your integrations, and build a responsible gambling-first culture. Ontario is open for business—but only to those who play clean.

Akhil

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